Terms of Service
Last updated: September 10, 2026
This website is operated by Velant Global LLC under the InstruNexa name. “InstruNexa,” “we,” “us,” and “our” refer to Velant Global LLC. By visiting this website or purchasing from us, you agree to these Terms of Service and the policies linked from this website.
Eligibility and acceptable use
You must be legally able to enter a binding agreement in your jurisdiction. You may not use the website or products for unlawful, unsafe, fraudulent, abusive, or unauthorized purposes, or interfere with website security or operation.
Product information
We work to present descriptions, specifications, compatibility, images, and prices accurately. Display colors and apparent size can vary. Manufacturer or supplier specifications can change. When a specification is important to safety, compliance, fit, or professional work, confirm it with us before ordering and follow the product manual.
Unless expressly stated, InstruNexa is a retailer and is not the manufacturer, certification body, engineering authority, or authorized service center for a third-party brand. Brand names belong to their respective owners and identify compatible or supplied products.
Orders
An order confirmation acknowledges receipt; it does not guarantee acceptance. We may cancel or limit an order for suspected fraud, catalog error, unavailable inventory, delivery restriction, payment issue, or another legitimate reason. If we cancel a paid order, we refund the affected amount to the original payment method.
Prices and payment
Prices are in U.S. dollars unless stated otherwise. Applicable taxes and shipping are displayed during checkout. You represent that submitted billing information is accurate and you are authorized to use the payment method.
Shipping and fulfillment
Orders may be fulfilled by third-party suppliers or logistics partners and may ship from different locations or in separate parcels. See our Shipping Policy. If we cannot ship within the promised or legally permitted period, we will provide notice and required options.
Returns and warranty
Returns are governed by our Return & Refund Policy. Warranty coverage varies by item and is described on the product page or Warranty Information page. Rights that cannot lawfully be limited remain unaffected.
Safe and appropriate use
Inspection and measurement tools assist observation and troubleshooting; they do not replace professional judgment, permits, code compliance, calibrated equipment, or qualified inspection. Do not use a product on live electrical systems, moving machinery, pressurized equipment, hazardous atmospheres, medical procedures, or safety-critical work unless the exact product is rated for it and the operator is qualified. Follow manuals, labels, PPE requirements, and applicable laws.
Third-party services
The website can use Shopify, payment processors, carriers, analytics providers, suppliers, and other third parties. Their services and external links are governed by their own terms. We are not responsible for third-party content outside our control.
Intellectual property
The InstruNexa name, original copy, graphics, layout, and guides are protected by applicable laws. You may use product information for personal purchasing decisions but may not reproduce substantial original content commercially without permission.
Disclaimer and liability
To the extent permitted by law, the website and services are provided on an “as available” basis. We do not promise uninterrupted or error-free operation. Velant Global LLC will not be liable for indirect, incidental, special, punitive, or consequential losses where such limitation is lawful. Nothing excludes mandatory consumer rights or liability that cannot legally be excluded.
Changes and governing law
We may update these terms for operational, legal, or service changes. The date above shows the latest version. These terms are governed by laws applicable to Velant Global LLC in Wyoming, United States, without overriding mandatory protections in the customer's jurisdiction.
Contact
Velant Global LLC, operating as InstruNexa
30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: support@instrunexa.com
Phone: +1 (307) 310-2088
This mailing address is not an authorized returns warehouse. Contact support before returning an item.